How Can I Check the Status of a JCPenney Order?

By providing the order number and phone number, you can track a JCPenney order online. You can also call customer support at 800-322-1189. The status of an order can also be checked by logged-in registered users by entering their email address and password.

Click on Track My Order under Customer Service at the bottom of any page on the JCPenney website. On the following screen, you can enter your registered email address and password or the order number and the associated phone number.

Users can examine information about their orders, including shipping dates, tracking numbers, and anticipated delivery dates, after providing this information.

A user can avoid having to remember multiple order numbers by creating an account on, which assures that all of his order information is accessible in one place. In order to register as of 2015, a user must select a password, enter his full name and email address, and click a button.

Users who register can link their JCPenney Rewards accounts, store payment information for express checkout, and view account information from various devices. Additionally, users have the option to sign up for coupons and advance notice of sale events.

Misha Khatri
Misha Khatri is an emeritus professor in the University of Notre Dame's Department of Chemistry and Biochemistry. He graduated from Northern Illinois University with a BSc in Chemistry and Mathematics and a PhD in Physical Analytical Chemistry from the University of Utah.


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