TD Bank, PNC Bank, and most credit unions all have free coin counters. Banks with coin counters may not have them in all of their locations. The most reliable way to find out if a bank branch is open is to call it directly. Non-customers are charged fees by most banks that offer free coin counting services.
Many banks feature machines that sort and count coins before dispensing tickets that can be exchanged for cash at the teller window. Tellers operate the machine at certain banks, and customers hand their change over the counter to be counted, however this service is not available at all banks.
Coin counting machines are more likely to be found in credit unions than in banks. Due to their structure as member-owned cooperatives, credit unions place a greater emphasis on customer service. TD Bank and PNC Bank are two commercial banks that provide coin counting services. While both banks offer free coin counting to account holders, PNC charges non-customers a five percent fee, while TD charges an eight percent fee.
As of 2015, some institutions, including Chase Bank and Wells Fargo, no longer offer counting services and instead accept only pre-rolled coins in even denominations. Non-account holders must pay fees to change rolled coins to paper currency at these institutions.